Company name: Kyogoku Co., Ltd
Company address: 39 Kaki Bukit Road 2, Level 3, Singapore
Company Phone Number: 65-98983788
Our company handles personal information in accordance with the Personal Information Protection Act and this Privacy Policy. This Privacy Policy serves as an agreement between our customers and our company regarding the handling of disclosed personal information

1.Purpose of Using Personal Information

1) We use your contact information (such as your name, address, and phone number) to deliver products and process payments. Additionally, we may use payment details specified at checkout, such as credit card numbers and bank accounts

2) To contact you or confirm order and delivery details, we require your name, address, email address, and information regarding the type and quantity of products purchased

3) We use your purchase history and contact information (such as name, address, and email) to notify you about our promotions, products, and services

4) To improve our services, we use customer feedback, survey results, and usage history

5) We use your contact information (e.g., name, address, and email) to respond to your inquiries

6) To enable you to check your order status, we provide Rakuten, Inc. with details about the products you ordered, the quantity, and the total amount charged

7)To prevent fraudulent transactions, we collect customer names, addresses, order details, and transaction data that may indicate fraudulent activity, such as order quantities and billing amounts from credit card companies


2.Management of Personal Information
We manage personal information through the following measures:

1) For stored personal data, we use account credentials and password management to ensure that only authorized employees have access. Your account and password are strictly managed to prevent leaks or unauthorized use

2) To protect data transmission over the internet, we use SSL (an industry-standard encryption protocol) on required web pages

3) Personal data is deleted after a certain period if there are no service-related issues


3.Provision of Personal Information to Third Parties
When placing an order, you must acknowledge and agree to the information provision mentioned in sections 1.6) and 7) before completing your purchase.
Additionally, we are obligated to enforce strict data management measures based on the BuzzDrop Co., Ltd. privacy policy when providing information to Taiwan Co., Ltd.


4.Disclosure of Personal Information
1) We do not disclose personal information to third parties without your consent, except in the following cases:
・When required by law or requested by courts or public authorities
・When specifically permitted by regulations
・When necessary to protect life, body, or property and consent is difficult to obtain
・When necessary to protect our rights, property, or services from legal violations and we cannot obtain your consent

2) If you request access to your personal information, it will only be provided after verifying your identity
How to verify:
Please send a copy of an official ID (e.g., driver’s license, insurance card)
Once confirmed, we will review and disclose the information promptly

3）“We do not provide personal information to third parties without consent”
except
・When required by payment providers for identity verification, billing address confirmation, or credit checks